Question 1

Do you deliver furniture across the country?

Accepted Answer

Yes. We deliver MSMLUX orders throughout Romania. The cost and lead time depend on the locality and the size of the pieces, and we confirm them by phone after the order is placed.

Question 2

How long does delivery take?

Accepted Answer

In-stock products are usually delivered within a few business days. Made-to-order pieces ("Available to order") have a longer lead time, communicated when the order is confirmed.

Question 3

Can I see the products before buying?

Accepted Answer

Yes. We welcome you to our showroom in Satu Mare, where the collections are displayed in fully furnished rooms. Book a visit through the contact page.

Question 4

What payment methods do you accept?

Accepted Answer

Payment is made cash on delivery or by bank transfer. There is currently no online card payment on the site; a colleague confirms the order and the payment details after it is placed.

Question 5

Can I order custom furniture?

Accepted Answer

Many collections can be made to order, with options for sizes, materials, and finishes. Write to us through the contact form with the details you want and we will prepare an offer.

Question 6

What is the return policy?

Accepted Answer

Orders are covered by the rights provided under Romanian legislation. Full details are on the Return Policy page, accessible from the site footer.